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Seating Masters

Seating Masters

www.seatingmasters.com
What is your customer experience with Seating Masters?

Seating Masters Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Seating Masters has 4.0 star rating based on 21 customer reviews. Consumers are mostly satisfied.

  • Rating Distribution
  • Pros: Furniture, Delivery, Delivery time.
    Cons: Delivery, Busy phones, Delivery was a couple of days late.

  • Recent recommendations regarding this business are as follows: "if you call ask for Wendy", "Could not understand how to order on website!", "Be ready to wait a bit.", "a minor delivery delay", "Do not buy from them.".

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Media from reviews

Seating Masters - Poor customer service
Seating Masters - No way - dont do it, bad business, bad quality, sketchy all the way...Seating Masters - No way - dont do it, bad business, bad quality, sketchy all... - Image 2Seating Masters - No way - dont do it, bad business, bad quality, sketchy all... - Image 3Seating Masters - No way - dont do it, bad business, bad quality, sketchy all... - Image 4
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Show reviews that mention
delivery order tables stools furniture chairs bar stools quality table tops tops
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Jennifer S Rnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Denver, Colorado

Great experience. 5 stars easy

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Shipping arrived on time and everything was packaged securely. One or two chairs needed minor tightening after assembly, but nothing serious. Once adjusted, they felt solid and didnt wobble.

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Pros:
  • Delivery
  • Furniture
Stephen P Bcp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

We just opened our restaurant and wanted to share how the seating is holding up

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I was kinda nervous ordering this many chairs online but it turned out fine. We got big bundle of chairs and bar stools for our new place and honestly they turned out better than we expected.

The seats come unattached which slowed us down a bit, because lining up the screws on a couple chairs wasnt perfect at first. But once we tightened everything down the chairs felt solid.

Guests dont seem to mind sitting in them for longer meals which is great for my business in the end right :) ?

Joke aside, after a few weeks of nonstop daily use they still look good and no scratches or wobbles. For the price its a really good deal so I can recommend Seating Masters without a second thought!

Also, courier guy amazed me, he had the patience to reschedule twice because I wasn't able to be at the address.

Only reason for 4 star is the work I had to put into assembling the chairs and I am not a handy guy :)

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Pros:
  • Amazing product quality
  • Superior delivery service
Cons:
  • Had to assemble everything and i do not like assembling stuff
Amanda R Aak

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

One minor issue.

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The vinyl seats are comfortable and easy to clean. Table tops feel sturdy. One chair leg needed a minor adjustment to sit flat.

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Pros:
  • Delivery and service
Tammy A Yxi

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Verified Reviewer
| map-marker Boston, Massachusetts

Top restaurant furniture seller.

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The website made it really easy to compare single and double booth sizes and figure out what we neede, and we really appreciated how clear the delivery times were for quickship furniture products. The black upholstery is sleek and easy to clean as our staff says and the frames feel good and solid. Everything arrived well packed.

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Pros:
  • Delivery and furniture
Todd H Yvi

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Verified Reviewer
| map-marker Chicago, Illinois

Small scratch.

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Our new dining setup looks wonderful thanks to these booths and tables. The six-channel design adds texture and a touch of retro style, and the natural finish on the tabletops brings warmth to the room.

The bases are solid and easy to clean around. The only small issue we encountered was one of the tabletops having two tiny scuffs near the corner, likely from transport.

They're not noticeable and don't affect use. Giving four stars because the overall quality and service were great.

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Carrie A Epz

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Verified Reviewer

Had to wait for products to get back in stock.

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Ours was a large order for both our indoor and outdoor space, and everything arrived exactly as expected. What impressed me most was the service.

Clear communication, full tracking updates, and constant support from the sales team.

But what annoyed me a bit is that I had to wait a couple of days for the chairs to be stocked again. All in all, good experience.

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Pros:
  • Quality chars
  • Great support
Cons:
  • Did not understand stock on website
Debra P Jfu

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Verified Reviewer

Ordered table tops.

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I run a mid-sized restaurant, and finding high-quality table tops that can withstand daily use and still look elegant is not easy. These mahogany solid wood tops were exactly what I was looking for!!

The finish is deep and consistent across all the table tops.

I had to wait a couple of days for the tabe tops to get in stock. Other than that great company, fast delivery and quality table tops.

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Pros:
  • Got quality table tops from them
Cons:
  • Had to wait a couple of days for table tops to get in stock
Jesse M Kla

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Verified Reviewer

OK delivery and furniture

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Unpacking everything was straightforward, and nothing arrived damaged. Chairs were individually wrapped, and the tables had reinforced edges.

Delivery was quick, a couple of days late but OK, we were notified and most importantly the driver was patient while we checked the shipment. The black vinyl on the upholstered chairs is thick and easy to wipe down. The seats feel padded enough to keep customers comfortable, but they dont look bulky.

They strike a nice balance between modern and traditional. Overall 4/5 for my experience.

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Pros:
  • Quality furniture
Cons:
  • Delivery
Christopher W Whb

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Verified Reviewer

Somewhat smooth experience?!

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The vertical slat chairs in dark mahogany have a warm look and feel sturdy. The smooth seat makes them easy to keep clean.Delivery went with a small hitch.

We had to wait a week for our order to get in stock.

So that put an additional week of time that we didn't account for. Furniture quality is OK, someone from the sales team updated us about the delay.

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Pros:
  • Fast delivery
  • Quality furniture
Cons:
  • One week wait for furniture to get in stock
Andrew L Gpt

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Verified Reviewer

OK delivery time. Quality furniture. Busy phones.

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We ordered a full set of stools and tables and were impressed with how professional everything looks once set up. The stools are strong yet comfortable, and the mahogany seats are polished and smooth.

The laminate tops have a classy finish and the round bar-height bases are the perfect match. Delivery was on time and unloading was made simple with the liftgate option. Our customers noticed the upgrade right away, and it has added to the overall feel of our establishment.

What I didn't like is the fact that I had to wait on the phone to place my order. Once I got someone, I ordered, but the wait is there.

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Pros:
  • Furniture
  • Delivery
Cons:
  • Busy phones
Ryan C Zrg

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Verified Reviewer

Quality furniture, a couple of days delay in delivery

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We recently bought the swivel bar stools with extra-large bucket seats and they have been a hit with our customers!! The black vinyl upholstery gives them a classy and modern look, and the build feels rock solid and really sturdy.

Weve had plenty of positive comments about how roomy and comfortable they are.I have no complaints about the furniture, quality is top notch.

The sales agent I spoke to was a pro, directed me towards the bar stools that I needed in a couple of minutes. I did have to wait a few additional days 2-3 for my order to arrive.

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Pros:
  • Commercial grade bar stools
  • Professional sales team
Cons:
  • Delivery was a couple of days late

User's recommendation: a minor delivery delay

Alexis C Rwp

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Verified Reviewer

Good products, delay in delivery. Positive experience overall.

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We ordered 15 teak table tops with the metal edge plus 30 rust-colored aluminum bar stools with plastic teak, and the whole set looks fantastic together. Delivery landed five days later than the original date, but Wendy emailed me ahead of time and followed up with a phone call, so we werent caught off guard.

The tables feel solid, the metal trim is clean and protects the corners, and the stools are comfortable and surprisingly light to move.

Color match was spot on across all pieces, and everything was packed tight with no damage. Overall, a smooth experience thanks to the heads-up and great quality.

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Pros:
  • Furniture products are top grade
  • Wendy from support

User's recommendation: if you call ask for Wendy

Debra F Zqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Products are good, but I had to call to place my order.

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The 30x30 square tops are the perfect size for two to four guests. They feel solid, heavy, and durable. Cleaning them is quick, and the walnut stain adds warmth to the dining area.

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Pros:
  • Furniture products are top grade
  • Answer phones after you wait a bit
Cons:
  • Website is too confusing

User's recommendation: Could not understand how to order on website?!

Katherine V Ora

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

A bit of a wait time, quality furniture, good delivery service

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I had to wait a few minutes on a call to get a sales rep on the phone, but Im impressed with the durability of the booths and chairs. The six-channel design looks sharp, and the black vinyl is easy to maintain.

The marble tables add a nice touch of brightness, and I like how sturdy the bases are with the prong designs. The order came well-packed, and every piece was in perfect condition.

Overall I have to say that this set gave our restaurant a cohesive and professional atmosphere. And I had an OK experience.

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Pros:
  • Courier service
  • Furniture is top quality
  • Delivery time
Cons:
  • Had to wait a few minutes to get an agent

User's recommendation: Be ready to wait a bit...

Nicholas S Ves

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Furniture is good, had to call and wait.

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Couldn't figure out how to place an order on their website. So I had to call and wait a bit to place an order.

We installed the reclaimed wood plank table tops with the distressed industrial chairs and bar stools, and the whole space feels transformed.

The furniture is top notch. Assembly was straightforward and the sturdy bases keep everything rock solid.

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Pros:
  • Furniture quality
  • Delivery time
Cons:
  • Website
Stephanie R Iex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Commercial grade restaurant furniture, delay in delivery

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The quality of the stools and tables I bought is outstanding. My order was a couple of days late.

From the moment we unpacked the furniture, we could tell the craftsmanship was top-notch but late is late, hence the 4 stars. Kudos

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Pros:
  • Furniture
Cons:
  • Delivery

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